If you manage social media accounts for your real estate clients you are probably being asked to pin to their Pinterest accounts as well. Here is a helpful infographic, courtesy of List 2 Close Assistant. You can see the original pin here.
Does a Real Estate Pro need their real estate VA to be able to occasionally receive and handle phone calls pertaining to their transactions and other business? Is it important for an agent client to show their REVA as an important and integrated member of their team? Our answer is yes and we encourage them to look into a Virtual Phone system!
One of the important logistics you must figure out when starting with an new client, particularly with Transaction Coordination, is how communications will be handled between all parties in transactions, and on the agent’s behalf. Email is usually the easiest line of communications to start with. But real estate is still a business that relies heavily on phone communication as well. With the use of a virtual phone box or virtual phone system, this can make it easy for you as their REVA to handle your Realtor’s phone communications.
How does this work? Using a virtual phone box system, the agent can have their VA seamlessly handle their transaction communications by having a direct phone number or extension where all parties can easily get a hold of them. That number or extension would then automatically forward to wherever that Virtual Assistant is located, whether in the same office or in their own office across the country. It is an efficient and very professional way for the real estate agents to handle all of their incoming calls for their real estate business, not only transaction management.
Let me give you an example of how I have done this with clients. My client was located in another state from me (the nature of our Virtual Business) and had a toll free number through RingCentral to where all his real estate business calls came through. For every possible need for his callers, there was a certain extension number assigned and announced in his recorded greeting. For all transaction related business, his message directed callers to dial my specific extension, which when utilized, would ring to my phone number wherever I was located. I also had my own voicemail box set up in the even I couldn’t answer and callers knew I was a part of his team and not different business owner in another location. His callers didn’t know whether I was right in his office or anther state. Seamless and efficient!
What kind of places provide this service? There are a few different sources your agent can use to run their communications in this way. *Here are just a few to check out:
So there you have it. A virtual phone system is an easy solution that will make communications for your Realtor clients efficient and seamless. It also gives your clients that professional edge and positions them as a premier real estate company with a premier team to back them up.
I should also note that if you are planning on starting a team for your REVA business, it would be beneficial to utilize the same service for your company communications. With that, your team members can also communicated with your clients all through your own phone number and extensions.
* Please note, the above companies listed are just suggestions and REVA Academy in no way has received any compensation for mentioning them. The client or the REVA must do their due diligence in researching and finding the right solution for them
When assisting real estate agents, having a great system is just sexy. Without having a great system for everything you do, it all becomes a disorganized mess rapidly. So how do you develop a system for what you’re doing? Here are 3 great tips for setting up some seriously sexy systems in your business for working with real estate clients.
- For everything you do create a log. This log is a live document that shows the step for every action you take when doing the work. By having a living document you can update as you need to and it will eliminate tasks or steps falling through the cracks.
- Develop a document library. When you have a library of contracts, checklists, a letter library, and a set filing system it just makes everything easier. It makes client intake processes less painful for both of you, and your agent will appreciate that you have exactly what they need to get up and running quickly.
- Develop a plan for how the work will be handled. If you have a team, this means who does what. If it’s just you and one agent, then you need to determine who is responsible for what in the beginning so there is no confusion.
Looking for more information about setting up systems within your REVA business? Be sure to check out our upcoming real estate assistant training program, REVA Boot Camp, starting in February 2013!
Listings 2 Leads is one of those tools that we just love because not only does it simplify the life of the listing agent and the real estate virtual assistant, and gets the listing out there in all the places that agents need to post their listings, but the best part is that it performs. That is why we love it so much. This handy tech tool creates landing pages which capture the leads from the html craigslist postings.
Here’s how it works:
- You input the property into Listings 2 Leads.
- You click on the craigslist icon to post it.
- You follow the steps.
- People view the posting.
- People click on one of several links leading them to a landing page.
- People sign up for the list of foreclosed homes or some other offer
- The agent gets the lead
Pretty simple, right? There are so many features packed into this tech tool that it would be hard not to love it! You get the virtual tours, QR codes, eFlyers, eOpen House cards, and so much more! Have fun with it, because it definitely gets our stamp of approval.
There seems to be a lot of talk about starting up your business on a bootstrap budget, but the reality is that although it is possible, it will certainly make it more difficult to realize your income goals unless you take the time to add to your skill set on a regular basis. Investing in your business, which in turn means yourself, is the best investment you can make.
I just read an article in Inc. Magazine which was discussing the difficulties people are having in finding the talent they need to move forward in the new business climate. Of these jobs, marketing and web developing were included, as were graphic design. These are the skills that are driving the new business environment and why owning your own virtual assistant business makes great sense.
Now, as that relates to real estate, these same skills are in high demand as agents and companies struggle to add online marketing to the ever expanding list of things they have to do just to get a client to list and sell their home with them. It makes perfect sense that those tasks on their list be outsourced, freeing their time to work with more clients. After all, if they have the tools and are getting the job done, they have the upper hand when it comes to their market.
Most agents are using social media on some level to communicate to their target market and to expand their referral network, but in order to do so effectively they need some help with some portion of the tasks they handle every day.
If you are ready to invest in yourself, which is your best investment, then check out our Real Estate Virtual Assistant Boot Camp to add to your skill set today!
A question we get asked quite often by new Virtual Assistants and those VAs looking to break into the Real Estate VA niche is, “Is it required that you have a real estate license to be a Real Estate Virtual Assistant?” The answer is quite simply, no. A real estate license is not required to be a REVA.
There have been quite a few misconceptions out there, sometimes perpetuated by real estate agents themselves that Real Estate Virtual Assistants must be licensed agents, but that simply is not true. Now there are definitely some activities that only licensed assistants can do. Telephone solicitation (cold calling), showing properties, disseminating property information, giving advice or interpreting documents are among the things that require a license. And this all varies by state, but many states are similar across the board.
But as an unlicensed assistant, there are certainly numerous activities you CAN do as a REVA that do not require a license. Things like creating marketing and promotional items for agents and their listings, gathering, tracking, and following up on documents pertaining to transactions, maintaining books, word processing and general clerical activities, just to name a few. In fact, a majority of the background and “busy work” that agents so desperately need help with, are what REVAS can do with no license.
What IS required to be a REVA is knowledge and experience in the real estate industry, real estate marketing, and being very aware of the things you can and can’t do.
In the REVA Academy Live Training program starting in January, we will be going over this and more in great detail, including:
- The differences between licensed and unlicensed assistants
- What specific activities REVAs can do in an unlicensed capacity
- The the reasons that working as a licensed assistant can hinder the growth of your REVA business
This is a humorous and sometimes true video of a Real Estate Virtual Assistant in action. Not all real estate clients are like this of course, but it sure is funny! This video does give great insight into how a REVA handles their business, clients and the sometimes strange situations that clients can throw at us.
Be sure to sign up HERE for our free call on December 13th to find out how learning Real Estate Support will increase your business and your client base!